How can we help?
Find quick answers about your account, recipes, subscriptions and data. If something is not working, you can reach the team behind AI Chef from here.
AI Chef
Quick help by topic
Account & sign-in
Help with sign-in, syncing, passwords and deleting your account.
Recipes & AI
Tips for better suggestions and help with the generator, cookbook and cook mode.
Subscription & billing
Information about AI Chef Pro, restoring access and managing your subscription.
Privacy & security
Answers about how your data is handled and the controls available to you.
Frequently asked questions
Account & sign-in
How do I sync the app and the web?
Sign in to both with the same AI Chef account. Your cookbook, lists and plan will be linked to that account and made available across your devices.
What should I include with a technical issue?
Your device, operating system, app or browser version, the last steps before the issue, and – without personal information – a screenshot are helpful.
Recipes & AI
How are the recipes and photos created?
All recipes and food photos are generated by artificial intelligence and rated by the community. Always double-check ingredients, cooking times and allergens yourself before cooking.
Why does a recipe not match my request?
AI suggestions can be incomplete. State allergies and non-negotiable requirements clearly, always check ingredients yourself and generate a new variation when needed.
How do I report a problematic recipe?
Send us the link to the recipe with a short explanation via the contact form. We review reported content and remove it where necessary.
Subscription & billing
How much does AI Chef cost?
Searching, browsing and a daily allowance of AI recipes are free – no payment details required. AI Chef Pro unlocks more recipe generations per day and costs €2.99 per month or €29.99 per year. One subscription covers web and app together.
See pricingHow do I subscribe to AI Chef Pro?
Right here on the web: sign in and pick the monthly or yearly plan on the pricing page – payment is handled securely by card via Stripe. Alternatively, subscribe in the app through the App Store or Google Play. Wherever you subscribe, Pro works everywhere.
Get AI Chef ProWhere do I manage or cancel my subscription?
A subscription purchased on the web via Stripe is managed and cancelled after signing in from the Subscription area (invoices, payment method and cancellation via the Stripe customer portal). Cancel an App Store subscription in your Apple subscription settings and a Google Play subscription in the Play Store under “Payments & subscriptions”. Cancellation takes effect at the end of the current billing period.
Privacy & security
How do I delete my account?
After signing in, open your profile and choose “Delete account” in account management. For security, the app may ask you to sign in again.
What data does AI Chef store?
The details are in our privacy policy: essentially basic account data plus your recipes, plans and lists. Your data is not shared for advertising purposes.
Read the privacy policyStill not solved?
Write to us directly
Describe your request – we will reply by email. For account topics, please use the email address of your AI Chef account.
Alternatively, you can reach us via the Anton Alpha contact form
Help us resolve it faster
- Device and operating system
- App or browser version
- Short description of the issue
- Screenshot without sensitive data